Complex Systems Design -
Socio-Technical Systems
The objective of this service is to design and implement socio-technical models and systems which define and deploy highly-efficient human organisations with the capacity to evolve.
What are Complex Systems?
Complex systems are those that are capable of generating emerging properties, not obvious from the individual subsystems attributes which comprise the final complex system.
Complex systems exist in nature; they evolve freely and sometimes even chaotically. Properties characterising a complex system are not equal to the sum of the subsystem properties that compose it.
Complex vs. Complicated
A “complicated” system, at best, maintains and enhances the properties of the subsystems that compose it. A complex system in its turn maintains and enhances original properties together with the new emerging ones that transform it into a totally different, particularly efficient system with capacity to evolve.
Socio-Technical Systems
Starting from his research of a specific type of complex system, namely “SOCIO-TECHNICAL SYSTEMS”, Jose Martin Juarez has elaborated a methodological framework for the design and development of complex systems with predictable behaviour.
Basically, a Complex Socio-Technical System of predictable behaviour is a human organisation with a previously defined mission and function. A socio-technical system is perfectly structured and permanently evolving toward greater efficiency of its goals and functions.
Coherent Socio-Technical Systems
A coherent socio-technical system is a human organisation with a clearly-defined mission. It is structured in the following way:
- ORGANIZATIONAL SYSTEM: Establishes logical arrangement of persons and resources within the organisation.
- OPERATIONAL SYSTEM: Guides toward certain forms of functioning and communicating which allow completion of the mission.
- METHODOLOGICAL SYSTEM: Establishes techniques that permit the development of the work in the most effective manner.
- TECHNOLOGICAL SYSTEM: Automates and adjusts the operations to be carried out and the techniques to apply.
Examples of Socio-Technical Systems Application
The design and development of methods and of socio-technical systems can be applied to the creation and enhancement of any human organisation:
- Innovation organisations. R&D labs.
- Political organisations. Policy strategy units.
- Commercial organisations. Hi-Tech enterprises.
- Public Security Organisations. Law enforcement agencies or units.
- Regulatory organisations. Fiscal or Customs Surveillance units.
- Public administration organisations. Citizen assistance departments.
- Civil services organisations. NGOs.
- Investigation organisations. Scientific police units.
- Intelligence organisations. Military Intelligence units.
- Etc.
JMJLab Complexite Methodology
Jose Martin Juarez has developed the COMPLEXITE methodology of the complex socio-technical systems and has proven its efficiency in the Interligare Innovation program, denominated Nowis, which, in turn, gave place to the world leading socio-technical systems of Investigation and Intelligence. This is a methodology which runs the whole innovation, creation, development and deployment of complex product processes which permit the practical implementation and management of advanced socio-technical systems. JMJLAB COMPLEXITE is in a constant process of improvement and innovation of its procedures and techniques; to achieve that JMJLAB closely collaborates with the world’s foremost associations and Product Design & Management innovation institutions. The JMJab Complexite general structure is as follows:
Models of Collaboration with JMJLab in Design
JMJLab works on the design of complex systems in various ways:
- Designing product concepts, working prototypes and embedding them in business, venture capital firms and other investors.
- Designing to order for business and and institutions.
- Leading entire innovation programs in the research, design, development and management of socio-technical systems.
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Interligare Group
- Interligare interligare.com
Useful links
- JMJ Blog jmjblog.com
"Leading world-class innovation systems"
"In the world where everybody talks about necessity of innovation JMJLab changes inapplicable concept R+D+I (Research + Development + Innovation) where results and processes are mixed in the same quotation into the practical model R+D+D=I (Research + Design + Development = Innovation) where design is the principal element managing all processes aimed to production of successful continuous innovation."
Jose Martin 2008
